Aetna Inc. -- confusing us to death

Why was Caitlin White’s $113,000 brain surgery delayed for more than two months? Would she ever have had the surgery without the intervention of TV news?

It’s really not clear from the linked story, but this much is clear: Caitlin’s mother believes the “claim came in too late” for her to have the surgery scheduled for May. She also believes that the insurer denied coverage altogether when she rescheduled the surgery. The insurer, Aetna, disputes the circumstances, but according to the story it took pressure from a local TV station and a four-day investigation to get Aetna to “change its tune” and “partner” with Tampa General Hospital to fully cover the costs.

We can’t really tell what kind of coverage Caitlin had, or whether her claim was outright denied, or what. And she and her mother couldn’t tell either, apparently. How convenient for Aetna! It sure is easier to avoid paying for expensive surgery if your “beneficiaries” don’t understand their rights and no one else seems to either. Caitlin was lucky this time, but it’s not everyone who can enlist a TV station to get their insurance “provider” to actually pay for their medical care.

Wouldn’t it be great if we all had the same clearly understood, comprehensive health benefits? Wouldn’t it be great if we didn’t have to pay premiums to an organization that stands to profit from denying us care? Wouldn’t it be great if Congress would pass H.R. 676?

(h/t DCblogger for the adopt-a-parasite concept)

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hurray!

Well done.
I bet TV stations in Canada and France don’t do stories like this, because there are no stories like this!

In the NPR series on other countries' healthcare plans, shock,

pure, absolute shock, was expressed by one government official that such a thing could happen in a civilized, industrialized nation.

It simply would never enter his mind or the political/economic discourse to consider such an approach.

We live in a benighted nation.