ObamaCare Clusterfuck: New 3-page eligibility form may screw states that are farthest ahead on their exchange software
[T]he decision [for the shorter forms] could pose problems for states that are already far along in developing their exchange IT systems, according to the executive director of one state-run exchange.
Kevin Counihan, CEO of the Connecticut Health Insurance Exchange, said the change announced Tuesday came after his exchange has already completed coding required for system integration based on the original, 21-page application. The state exchange's IT system may not recognize data from the new form.
Wowsers. Who could have predicted that a late-stage change on all the inputs to the fucking system would cause ripple effects on dependent subsystems? But read on for CMS's response:
Counihan voiced his concerns today to Chiquita Brooks-LaSure, deputy director on policy of CMS' Center for Consumer Information and Insurance Oversight at the National Health Insurance Exchange Summit in Arlington, Va. “Is there anything HHS can do to stop making changes right now,” Counihan asked her.
Brooks-LaSure responded that states have the option of using the new, streamlined application that's three pages long or can still use the original, longer document.
Well, great. If you accept that the original, 26-page sucked, here are the options that CMS just gave the good folks in CT:
1. Start recoding, and try to get the Feds to cover the budget over-run, or
2. Use the 26-page form, and watch your enrollment decrease because of the rotten user experience. Which is exactly what Obama says will happen: "People aren’t going to have the patience to sit there for hours on end."
So Obama throws the CT exchange under the bus because PR, and (as usual) those who trusted the guy got betrayed. Obama's making the Rick Perrys of this world -- the states that don't want to build their own exchanges -- look awfully good, and making his own supporters in CT look awfully stupid.*
NOTE * But then, trusting Obama is stupid. So there's that.
NOTE Oh, and more changes to come, kidz! Obama promises:
"[OBAMA:] Those kinds of refinements, we’re going to continue to be working on."
Ever been on an IT project where top management kept making changes all the way 'til the last minute? How'd that go?