Let's look at Obama's two tech appointments. As it turns out, both are health care technocrats. Bloomberg:
Obama also named Aneesh Chopra, Virginia’s secretary of technology, as his chief technology officer to “help the country meet its goals from job creation, to reducing health care costs, to protecting the homeland.”
The good news on Chopra. TechPresident's a little breathless:
A few quick observations about this choice. First, it looks like very good news for the transparency movement, as well as those of us looking for an open-minded leader willing to experiment with new forms of collaborative governance. For example, back in early 2007, under Chopra's leadership, Virginia was one of the first states to move, with Google's help, to make its state websites more searchable and thus more accessible to ordinary citizens. The state has also been in the forefront of efforts to create robust web services tracking the giant government stimulus spending package enacted by Obama, and as fed-watcher Christopher Dorobek points out, Chopra is well aware of and supportive of citizen-led watchdog efforts like Jerry Brito's StimulusWatch.org. ...
Under Chopra (and it must be mentioned, his boss Governor Tim Kaine), the state also launched a highly interactive website that collected more than 9000 suggestions from residents on how the stimulus monies might be spent. "Relative to calls and letters, it's fairly safe to say this is probably a tenfold increase in civic participation by allowing people to click on a button, submit their ideas and engage with their governor," Chopra told a local paper back in March.
I think Chopra's got a big, big blind spot here, which I'll get to in a moment. Now let's look at Chopra on health care. Here's a video (via The 463) of Chopra before the Congressional Internet Caucus conference in September 2008. The health care stuff starts at 24:00 minutes in:
Interestingly, Chopra begins with the story of his wife's pregnancy where -- as if he would have had to tell this story to any of us -- "I had to fill out my insurance information three separate times." For Chopra, as a good technocrat, the problem presents itself as one of interchange standards, and so if three insurance companies use one form, then problem solved! But why are there three insurance companies in the first place? (In other words, why not single payer, Medicare for all, or VA for all, for that matter?) Chopra's technocratic mentalité dismisses that question tout court.
Chopra had, as we saw above, the same technocratic blind spot in what he is pleased to call "civic participation." Chopra seems to think that the appropriate metric for citizen engagement is a "ten-fold increase" in clicks -- and for a technocrat, that's not a wrong answer. However, for a citizen, that is the wrong answer: Citizens are at the institution's site because they want to shove that institution in one direction or another; that is, to practice politics. If clicks were the right measure for effective citizen engagement, then marijuana would be legal today!
Here are my very rough notes (and if anyone want to improve on it, or find the complete transcript, please do):
[CHOPRA] "[A]t the heart of the matter we lack the basic data ... [W]hat we want more than anything else, on a voluntary basis, is to create a platform much like the retailers have now [that tells us] ... how do we access our health care system and let's mine those actions to figure out how to intervene in a thoughtful way with patient permission. ... [For example,] Someone on the data mining side could have known that my wife visited an OB-GYN, and had certain tests that were highly correlated with her being pregnant [so the system could tell her] "We think you might be pregnant, so you might want to look into this program." Targeted, data-driven intervention is something that we lack today1."
Chopra seems to regard the experience and business models of the retail industry as transferable to the health care sector. That may be appropriate, but I'd like some evidence to that effect. (Do people really shop for health care? Should they? Probably not.) Chopra seems to imagine that if only the medical system had the equivalent of retail's loyalty card, they could market all kinds of keen stuff -- sit down, Big Pharma, I know you're excited, but let the nice man finish his talk! -- to health care, er, consumers.
Blinder and blinder. Chopra talks a good game about the program being voluntary (like "opt in" for retail, I imagine), and about privacy (an implementation detail). But again, let's supply the institutional context he conveniently omits: Can anyone imagine that employers won't make opting into the program a condition of getting insurance? Can anyone imagine that insurance companies won't? And the same deal for privacy, too. Let's pick a less blubby example than Chopra did: Imagine you go to a treatment program, and then, a couple of days later, you're in your cube and the following message appears in Outlook: "We think you might be pregnant an alchoholic, so you might want to look into this program cancel your Cialis perscription." Followed closely by a message from HR... So, due to institutional factors Chopra, because of his mindset, cannot address, there's probably plenty of medical data that people will not wish to allow to be data-mined, and they'll to what's necessary to make sure it doesn't. That means that as medical data, Chopra's terabytes will end up being horribly skewed, although from a marketing or business model perspective, that may not matter.
I agree with Chopra that "targeted, data-driven intervention is something that we lack today," but whether that's a blessing or a curse depends on institutional factors that Chopra cannot see.
Obama's Chief Performance Office also has a health "care" focus:
As part of that effort, Obama said he was appointing Jeffrey Zients, former chairman and chief executive officer of the Advisory Board Co., a consulting and research firm, as his chief performance officer. Zients will help “streamline processes, cut costs, and find best practices throughout our government,” Obama said.
[Jeffrey] Zients, who specialized in advising health-care companies on business practices, is Obama’s second choice for the chief performance officer job, which is new with his administration. Nancy Killefer, a director at management-consulting firm McKinsey & Co., withdrew her name from consideration Feb. 3, citing a personal tax issue.
Here's The Advisory Board Company.2They have health care offerings (again, Zients' area). One of their clients is California HealthCare Foundation, whose online news "digest" (see below) is "a service of The Advisory Board Company."3 Fortunately, we have PNHP for the back story:
Understanding the origin of California HealthCare Foundation (CHCF) is important. During the decades that Blue Cross of California was a non-profit entity, it received favorable tax treatment not available to for-profit insurers. When Blue Cross of California converted to a for-profit entity, becoming a subsidiary of WellPoint, it was decided that the accrued value of the tax subsidy should not be granted gratis to the new shareholders of WellPoint, but should utilized for the benefit of Californians since this vested interest rightfully belonged to them. It was decided that this could be accomplished by establishing the California HealthCare Foundation and the California Endowment. The funds would then be used to improve the health care system in California, benefiting the underserved, and, in fact, benefiting all Californians by "improving the delivery and financing systems."
Mark D. Smith, MD, MPH, President and Chief Executive Officer of California HealthCare Foundation, has infused foundation funds into research and reports on health plans, managed care, insurance markets, MediCal and other aspects of our current system. But he has often expressed his view that a single, universal health insurance program is not an option for reform. In spite of the California Health Care Options Project study that demonstrated that single payer reform could provide affordable, comprehensive coverage for all Californians (a goal of CHCF), he seems to continue to exclude that option from CHCF activities.
Quelle surprise!
Yesterday we saw an interesting example of this apparent bias. The Kaiser Daily Health Policy Report sends out summaries of important policy issues, published by The Advisory Board Company. One item yesterday included reference to a New York Times article on employers' concerns about health care costs, along with reference to the USA Today editorial debate on two views of controlling health care costs. It ended with my comment that we need to throw out the wasteful, ineffective health plans and spend the money on patients instead.
The items of national interest are often repeated in their entirety in California Healthline, a similar publication of the California HealthCare foundation, also published by The Advisory Board Company. The article above was no exception except for one remarkable difference [What's remarkable about it?]. The New York Times segment was carried, but the USA Today segment on controlling costs by replacing health plans with a public program was deleted and another USA Today story on reducing costs by exercising and eating well was substituted. Is it not unreasonable to ask what happened? Why was a statement highly unfavorable for health insurers such as Blue Cross deleted?
Gosh, I can't imagine. Nice site, though. It really looks real!
Versailles
always presents single payer as an experiment, as opposed to the "uniquely American" approach that is pragmatic, and based on what works. In fact, single payer is well proven in many other countries, and it's a program -- Obama's innocously named "Electronic Medical Records" -- of "targeted, data-driven intervention" in the process of medical care that's the experiment. I would also add that scaling this approach to the entire country is an experiment -- and a social experiment performed on the populace without their informed consent, which is about as unethical an act as can be performed in medicine.
We're dealing with the ruling Money Democrat faction, here, so these are their priorities as I see them, suitably Rahm-ized:
0. Keep single payer off the fucking table.
1. Don't fuck with the bond market; the investors who put their money into health insurance companies or Big Pharma have the right of first refusal for any "reform."
2. Don't fuck with the insurance companies. Leave their money flows in place, because some of that comes to the Party, but rationalize their cost structures -- at public expense -- with new IT. Insurance companies have refusal rights after the bond market.
3. Do reward IT, and in particular Google. Not only have they heavily backed the Party, a lot of "creative" [cough] "class" backers work there, whether delivering services over the web, or in what remains of the finance and insurance industries.
4. Do reward think tanks, lobbyists, pollsters, consultants, and marketers. The health care system is not about delivering health care to patients; the health care market is about delivering a product to consumers. We don't want the simplicity of single payer; we want complexity we can collect fees (or, as economists say, "rents") for untangling. Remember: It's all about designing a choice environment!
5. And do re-read Nudge.
NOTES
1 Classy! The small caps remind me of the Obama campaign's excellent design treatments.
2 Check out -- or not -- the amazingly onerous, indeed asshole-ish, Terms of Use which, so far as I can tell, one has putatively accepted merely by navigating to the site -- and without actually having read them, rather like an IP roach motel. Nice people. Fortunately for us all, I'm including the link to them "pursuant to the fair use doctrine." Haven't these clowns ever heard of Creative Commons? Don't they want their disinformation to spread as widely as possible?
3 And suppose we merged all the terabytes of medical data with all the NSA email and phone data we're collected because Obama voted to gut the Fourth Amendment with FISA [cough] Reform! Just imagine the limitless possibilities!
- lambert's blog
- Login or register to post comments
- 1+[encrypted]+#b94+
Printer-friendly version


Front page


Comments
If I can't trust these snoops to keep their mitts off
my phone call logs and emails, why in the hell would I cooperate in data gathering for my medical chart? All this does is bounce back to life insurers through the MIB, so they can preemptively deny coverage to the majority of people in the US.
Think about it. Insurers can deny coverage due to lifestyle (racing, parachuting, smoking). If I have an integrated identity through data mining software then any private corporation with enough pull can pull up "me" -- and make decisions accordingly. If they can relate me with my relatives and friends (hey, social network! Has a CIA-venture capitalist bought you yet?) and said folk have an arrest or two, won't they start disqualifying me for property coverage? I'm not even going into health insurance, since we're already there through the MIB, snitch pharmacies and the huge tide of data healthcare companies already share.
Why do people think databases are the answer, when data entry always has human error, wrong assumptions about identity, and massive security holes every time some fool ports data to a spreadsheet?
Datamining is the answer to MARKETING and denial of care
Data mining is not the answer for the provision of care. Any questions?
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
data mining *could* help with the provision of care
but you do have to mine the correct datasets, and then you have to be very careful to not confuse correlation with causation [since datamining really only gives you correlation].
starting at about 6:00 in the video [no, i haven't watched all of it yet] --
doomed. we are doomed.
And the oldest saying in the book
GIGO. Check the Google link and also the reasons I give in the post for data that will never go in the system.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
:-)
:-)
good catch
good catch on the blind spot, why are 3 companies involved, and good catch on the data mining!
Common Dreams has article on Top Ten organizational obstacles
to single payer.
Some of these ten organizations should be on our side, but aren't.
(Shame on Sherrod Brown. Wonder who got to him and with what argument...or threat...or promise.)
This was a pretty depressing post, Lambert. Seems Obama just isn't into health CARE for the people AT ALL.
What a clusterfuck.
Doesn't depress me...
... since I never imagined he would be.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
REP. Sherrod Brown was a co=-sponsor of HR676 and he was a
supporter of Hillary -- for that I expected more from him in the Senate. Grrrr.
NYTimes article on maintaining personal med records online gets
interesting comments. Too late to add comments, but can still recommend.
Man whose experience in tranferring med records to Google's online service resulted in learning how many errors were in his records was reported in The Boston Globe offers his own comment with link for blog where he posts, e-patient.net.
the gentleman's pertinent comments:
I'd like it to be shown to me...
... that medical data, as medical data, and not as billing codes, which are not suitable for diagnosis, are comparable to airline industry data or credit card data. If the practice of medicine is the same as scheduling airplane flights are handling a transaction, then lessons learned in one field are likely to work in another.
Yes, I know that the VA does it. But (I would argue) that's because of they're a single institution, which is not a prospect in offer here, unfortunately.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
the va does it with a system
the va does it with a system that was designed by doctors, for doctors, precisely to keep track of diagnosis and treatment and patients' medical data. i don't know if it's also used as a billing system, but if so, then that's a happy accident.
the mayo clinic [and some other places like them] have done the same thing, because they designed their systems for medical uses first and foremost.
we could implement a decent system nationwide in a relatively short time if we just give them all vista. instead, it looks like we're going to spend billions on letting people design new [and competing! the market knows best!] systems from scratch. which will help with the jobs situation, but will probably help the already-bloated big govt contractors more than anything else.
the worst of it though, is that we're likely to end up with a billing system[s] that will be masquerading as a medical data system[s].
For a moment, there...
I thought you meant Windows Vista. Ouch!
That's an excellent point. Would you consider posting on it? Because ERM sounds like an IT boondoggle at worst, and an opportunity for Big Pharma to cross sell, at best.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
apologies; didn't mean to scare you like that
ok, i'll see what i can come up with [i've seen a couple of good articles around the intarwebz]. it's certainly something that needs to be talked about much more than it is [beyond the constant cheerleading that it's getting everywhere].