This is Potter's first TV interview since he left Cigna, which is somewhat amazing since he testified before Congress last month. CBS reported that a health industry whistleblower was going to testify, but did not bring him on for an interview? Wow.
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Potter began his trip from health care spokesperson to reform advocate while back home in Tennessee. Potter attended a "health care expedition," a makeshift health clinic set up at a fairgrounds, and he tells Bill Moyers, "It was absolutely stunning. When I walked through the fairground gates, I saw hundreds of people lined up, in the rain. It was raining that day. Lined up, waiting to get care, in animal stalls. Animal stalls."

Looking back over his long career, Potter sees an industry corrupted by Wall Street expectations and greed. According to Potter, insurers have every incentive to deny coverage — every dollar they don't pay out to a claim is a dollar they can add to their profits, and Wall Street investors demand they pay out less every year. Under these conditions, Potter says, "You don't think about individual people. You think about the numbers, and whether or not you're going to meet Wall Street's expectations." (My emphasis)

Why is this man not all over our news outlets?

Oh, yeah. Money, money, money.... Numbers.

Link to the Congressional testimony is the Moyers' Journal site.