Cross posted at MakeThemAccountable.
For years, I’ve been saying that the problem with progressives is that we don’t sell our message. We think that all we have to do is tell the truth, and promote issues that 60 to 80% of Americans want implemented. But we fail, time after time, to overcome the powerful message machine of the right. This week, David Cay Johnston reviewed Farhad Manjoo’s first book, True Enough, in which Manjoo tells us that “truth still matters, and in the long run, it will prevail so long as a decent number of people push for it.”
But that statement has to be wrong. How many Americans still believe that Iraq had weapons of mass destruction and participated in the 9/11 attacks? How many still believe John Kerry lied to get his combat medals? How many still believe that Al Gore once said he invented the internet?
There is research showing that simply refuting sleaze not only doesn’t replace the lies with truth, it even helps cement the lies in the minds of those who heard them. Sam Wang wrote in the New York Times in early July, “A false statement from a noncredible source that is at first not believed can gain credibility during the months it takes to reprocess memories from short-term hippocampal storage to longer-term cortical storage. As the source is forgotten, the message and its implications gain strength.”
Stating and re-stating the truth is actually detrimental, according to Dr. Wang. And that means we will never learn to fight the right effectively until we find the right ways to exorcise, or replace, the lies. But are we figuring out ways to do that? Nope, we’re still using the same ineffective tactics and institutions that have been unsuccessful in the past.
This week I ran across evidence that at least one economist understands what needs to be done about this problem better than the political strategists running the Democratic Party. In a post on his website, Thomas Palley explained the “Social Origins of the American Corporate Predator State” (thanks to Economist’s View). After explaining how the military-industrial complex has corrupted government and the political process, and has convinced Americans that American business is to be worshiped, rather than tamed to perform for the good of all, Palley tells us:
All of this reveals a deep deficit in America’s social and economic understanding (some deficits really do matter). And as long as this deficit remains, the predators will have a starting gate advantage in the game of political persuasion… In effect, there is a paradox to be solved. Lasting progressive political victory requires transforming understanding, but the immediate political incentives are aligned to discourage engagement with such a project. [Emphasis added.]
TRANSFORMING UNDERSTANDING!
Isn’t that what I have been saying for eight years? Go read Palley’s whole post to get a better grasp of how Americans’ minds have been warped over the last 60 years, at least. Progressive issues will never have a day in the Congress, or even a day in the sun, until we make a concerted effort to fight the disinformation and to fight the “stupid,” as Paul Krugman recently described the non-thinking mode that so many Americans have been lulled into.
Remember The Road Less Traveled? Anybody? The first sentence of that book is, “Life is difficult.” And it’s difficult because doing the right thing takes work. It takes thought. It takes paying attention. It takes being willing to question your beliefs and motives, which hurts, at least for a while. But it becomes easier the more we do it, as riding a bicycle or hitting a tennis ball becomes easier with practice. The trouble is, as Paul Krugman said in the same column, Americans have been sweet talked with the lie that we don’t have to do all that thinking and bothering, and it’s easier to believe the lie than do the work necessary to evaluate proposals and issues, in order to build a just society.
We will never overcome the right-wing, hate-mongering, “it’s so easy” media machine if we don’t start attacking it from a position other than just trying to win elections. Especially since even the leadership of the Democratic Party has fallen for the stupid. Or at least fallen for promoting it.
It’s pretty clear that we are the only ones who will stand up for us. So, when are we going to start doing it?
- Caro's blog
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Please continue...
How do you see a way out of this?
Not with "truthiness" I hope?
How do you sell truth?
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“But hysteria is all the rage these days, I guess” - gqm
x
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“I don't belong to any organized political party. I'm a Democrat.” - Will Rogers
With pictures of naughty vegetables
See Terrry Pratchett, The Truth.
[ ] Very tepidly voting for Obama [ ] ?????. [ ] Any mullah-sucking billionaire-teabagging torture-loving pus-encrusted spawn of Cthulhu, bless his (R) heart.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
How do the right wingers ...
... sell lies?
Caro
Read this.
http://makethemaccountable.com/index.php...
Caro
Yes, I like the 501(c)(3)
At least as subject matter.
We've talked about that, under the heading of "creative corporation" -- my own view is that being a non-profit is hard, and that being a normal corporation, albeit, perhaps, not a very profitable one, is the way to go.
Not sure I want a media empire -- sounds a lot like the A list or TPM, which was attacked and destroyed or eaten alive or whatever. And I note that the post was written in 2007, before the blogosphere did its folding like deck chairs act.
[ ] Very tepidly voting for Obama [ ] ?????. [ ] Any mullah-sucking billionaire-teabagging torture-loving pus-encrusted spawn of Cthulhu, bless his (R) heart.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
We need to let it happen ...
... organically. I think PB 2.0 is a very good start on the concept. We just mustn't try to stifle it, whichever direction it may take. Physical direction, that is. You and others have already said that certain principles can't be bent or broken. And I agree with that wholeheartedly.
Yes, when I wrote this version of the proposed media strategy, I had no idea how badly the Democrats were going to waste their majorities in Congress, and I couldn't have foreseen that so many former allies in the fight against right-wing crap were going to start slinging that same right-wing crap as if they'd done it all their lives.
Oh, and as long as we deal with issues...
... and not candidates, a(c)(3) status wouldn't be harmed.
Why a 501(c)(3)?
I'm going off track...well, maybe not. But I've never understood the advantages of a non-profit structure for PB2.0. I've never run a non-profit. Just worked for some, volunteered for some, had some as clients. So, what's the big advantage? Elgibility for grant money? Tax exemption status for donors?
If someone believes for-profit corporations are evil by definition, there are ways to literally structure a for-profit corp to reflect liberal values. There is another way of doing this and it allows flexibility on how one makes money without much paperwork.
I'm thinking we should start a church. They get all the breaks.
The umbrella organization could be ...
... a 501(c)(3), but it could fund co-ventures that are profit making.
That way, not only would a contribution to the umbrella be tax free, it would be considered a gift that keeps on giving.
Not sure about an umbrella organizations....
Surely it's fair to say that the left hasn't had very good luck with 501(c)(3) funded organizations over the past thirty or forty years? No point investing time in another NARAL, for example. Just because it worked for the right doesn't mean it will work for us.
[ ] Very tepidly voting for Obama [ ] ?????. [ ] Any mullah-sucking billionaire-teabagging torture-loving pus-encrusted spawn of Cthulhu, bless his (R) heart.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
Yes, but this wouldn't be an issue organization.
I agree with you that those have subverted their purpose. But that's my theory of organizations, anyway. They lose sight of their original goal, and the purpose of the organization, in time, becomes only the perpetuation of the organization.
The only organization this hasn't happened to, that I know of, is Alcoholics Anonymous. Which is why I brought it up early in the PB 2.0 discussion. It supports your idea of many members with no strong controlling authority.
A church? Consecrated Corrente?
Lambert - Philosopher/Poet/Revolutionary/Messiah?
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“But hysteria is all the rage these days, I guess” - gqm
x
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“I don't belong to any organized political party. I'm a Democrat.” - Will Rogers
Fuck no
Writer. Moderator. Administrator.
I hope that was ironic, myiq.
[ ] Very tepidly voting for Obama [ ] ?????. [ ] Any mullah-sucking billionaire-teabagging torture-loving pus-encrusted spawn of Cthulhu, bless his (R) heart.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
Well we gotta crucify somebody
Don't sweat, it'll only be for a few days.
------------------------------------------------
“But hysteria is all the rage these days, I guess” - gqm
x
------------------------------------------------
“I don't belong to any organized political party. I'm a Democrat.” - Will Rogers
a way out of this
Ahem.
And again.
Party Invariance and Practical Implementation
This is what I've been saying for some time:
It's part of why I keep pushing "Party Invariance" in PB2.0.
The other thing I've been talking about, WRT single payer health care, is transitioning to a "practical implementation" argument rather than the abstract "we need to change the current system" one. Lib(eral)s already won the latter argument. But we need allay the very real concerns people have about making major transitions. Too many Libs fail to appreciate how important that aspect is. Many don't even bother to consider it at all.
Much of this stuff seems so obvious to us.
But may seem scary to others. We have to find ways to deal with that. We've seen that shouting and pounding doesn't work.
Fortunately, we don't have to reinvent the wheel, either. There are guides from the past. When I read your comment, I was reminded of this Sufi tale:
Of course, it's possible...
... that's what Obama is doing. I just don't believe it.
[ ] Very tepidly voting for Obama [ ] ?????. [ ] Any mullah-sucking billionaire-teabagging torture-loving pus-encrusted spawn of Cthulhu, bless his (R) heart.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
Yes, I thought about that ...
... as I was posting the parable. It's how Obama talks sometimes, but his actions are geared toward appeasing the higher ups, not ordinary people.
And it's also exactly what FDR did NOT do
Rather, he addressed the question of fear directly, and took measures to reduce it. He didn't go about repeating Hoover's talking points!
[ ] Very tepidly voting for Obama [ ] ?????. [ ] Any mullah-sucking billionaire-teabagging torture-loving pus-encrusted spawn of Cthulhu, bless his (R) heart.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
Higher ups
That's exactly what he's doing and the results of the exit polls tell us that: he's not connecting with people in the most precarious positions, but mostly the upper crust (with the exception of less well off African Americans). Hillary won the working class of all racial demographics excluding AA by significant margins because she was addressing their concerns and not calling to personal betterness and redemption that I get from Obama.
you've said this before
are your friends and neighbors in real life telling you they that they're afraid to switch from what they've got to what medicare-for-all would give them?
maybe it's because i live in a state full of old people [on medicare], and in a county full of poor people [on medicaid], in an area with a lot of military both active and retired [provides all the doctors, hospitals, clinics, too, not just the way to pay for care], but i'm not running into much opposition when i float the idea one-on-one while talking to people.
publicly is a different matter. this is a very republican part of the state, so saying this out loud nets me a heap of can't-trust-the-guvmint yelling, but privately lots of people here are either already in a governement healthcare system, or have friends and family who are. most of the rest of us are jealous.
Medicare for all
First of all, "Medicare for all" is not a frame Libs have been using. Even if that were the frame, how many middle class people really know the details of what Medicare (or medicaid) is? Those are successful programs and Libs need to tout them more.
Here's what I hear often from middle class people who have employer based insurance. Sure, I'd like national health insurance, but if we get a program, how do we know it will be available in five years? And what if we make a change, it fails and then no employers offer insurance programs again? I was talking to someone who trashed Hillary's proposal because it wasn't complete single-payer. It offered the public, single payer option so I asked this person (who had good insurance) if they would join the public option but said, no, I'm not sure it will last.
Those are the concerns I hear. But talking up medicare (and challenging how the GOP tried to screw it up) is a good way forward. It's a successful program that has mostly satisfied customers. It also has a long history, so concerns about its longevity will have less efficacy. Unfortunately, that's not what single payer advocates are talking about.
Single payer is not a radical transformation (something almost all people are scared of), it's an expansion of an already successful program that most customers are happy with. That's a more winning formula for selling.
Will it last?
It's never been rolled back when put in place -- and that includes Thatcher's England.
[ ] Very tepidly voting for Obama [ ] ?????. [ ] Any mullah-sucking billionaire-teabagging torture-loving pus-encrusted spawn of Cthulhu, bless his (R) heart.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
Disagree, G
Purely on the marketing of "Medicare for All." Specifically, (exactly the issue Caro brings up) "Medicare" has already been defined as bad. Doesn't matter if that's true. That horse done left the barn and no amount of door slamming is going to bring it back.
The phrase "Medicare for all" is easily turned into a threat---as in, "If we're not careful, we're going to be stuck with Medicare for all. Say goodbye to your medical choices. Say goodbye to affordability." Again, it doesn't matter if it's true; it matters what people believe. "Medicare" with whatever prepostional phrase is a positioning loser. This is a marketing issue, about perception, branding, brand values, messaging, all that crap. Medicare's brand is damaged, regardless of how well the program does.
And for the record, not all marketing is about truthiness. The ethical stuff is about understanding what people need (not manufacturing needs), fulfilling that need, and then keeping the promsie that the product or service lives up to its marketing. This is ethical business practice and something related to the whole PB2.0 business model. It is possible to market ethically and effectively and the first way to is establish yourself as an honest broker with honest dealings.
We should have dinner and argue this.
Medicare defined as bad?
From what I know, it polls as a popular program. What am I missing?
[ ] Very tepidly voting for Obama [ ] ?????. [ ] Any mullah-sucking billionaire-teabagging torture-loving pus-encrusted spawn of Cthulhu, bless his (R) heart.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
medicare brand damaged? really?
the only place i'm seeing this trope, other than among die-hard drown-govt-in-the-bathtub types, is in one report on 4 focus groups done by [or for] the guy who's heading up hcan.
are you getting this reaction from actual ordinary everyday people when you talk to them? if so, do they change their reaction when you explain how the program works?
hipparchia, thank you for making my exact point
I'm going to pick on your post a little and I apologize if I seem rude. Not intentional. But you've done exactly what Caro has warned of in her lead post: this is not about being right and it's not about me explaining to people what Medicare really does. The right-wing messaging is that government programs are BAD; Medicare is a government program; therefore, it is BAD.
Don't look for logic, because it isn't about logic.
All it will take to destroy any effort to redefine or brand Medicare for all is one nightmare Medicare story. And there are plenty. (It doesn't matter if there are one million great stories and two shitty ones---the shitty ones will command the narrative because they're usually pretty horrible and people like having their worst fears confirmed, so they'll tune in. And tuning in means dough.)
The negative messaging has been successful. If the messaging wasn't successful, we would already have universal healthcare. It makes the most sense. It is economically responsible. It is American in our best traditions---so why haven't we done it? Why no political will? It's a result of the messaging. It's because people do not trust government to have our best interests at heart. And because the messaging has succeeded, no amount of persuasion will convince enough people otherwise.
(It's more complicated than this, but I hope you get my point: nothing is what it appears and this situation is not about "educating" people about Medicare. It's about something much more fundamental, something that has to be addressed before any educating can ever happen.)
Remember how Democrat pols were saying that we should all get the same health insurance they get? How clumsy it all sounded because they didn't have a snappy name for it? Too bad, because that was a winning pitch. It takes people's inherent distrust of politicians and uses it as leverage in a beneficial way, "Geez, it must be good if those dirtbags have it."
Now, if politicians all switched to Medicare and ran around saying, "I have Medicare because it's the best thing out there," then everyone would want it. That is a winning position because people will commit and it is that committment that we're after. Start with a foundation that isn't defensive ("No, really, Medicare doesn't suck, it's okay, really...") and start with something that speaks to people's needs beyond the obvious one. People need affordable and excellent healthcare. Obviously. What else do they need? That is a marketing question---trying to figure out what it is someone really needs and trying to fulfill that need.
"Medicare for all" does not address that need: to not feel like a sap or a sucker. Or a sapsucker. It is a bad slogan made up by people trying to solve their need of find an expression for their plans, and that is backasswards. Listen to people first and they'll tell you what they need and what they want. And the manner in which they tell you often tells you more about them. And this is what's missing in all this.
For example, someone (DCBlogger?) had a post about healthcare parasites recently, in which she discusses the stealth insurance industry healthcare group. The most revealing part of the thing she quoted from the group was how they emphasized going around the country listening to people. I didn't have time to yank out the quote and say, "See, that's how they win. Whether they really listen or will do anything positive with what they find is a question of ethics, but that they're making the effort is good marketing. They are already making an effort to reach out, to be available as a sympathetic ear. To make contact. To begin being an honest broker (which they may or may not be). They're offering an opportunity for individuals to begin a relationship and people need that, frankly. And that works."
I'm not going to touch the ethics of the group or their methods---just that the process is a good way to start. Apologies if my emphasis on the marketing of this just doesn't work for you. It's one of my frames of reference, so it's easiest for me to discuss it that way. You can also just say I'm wrong and that's that.
lambert, I wrote a shitload about why Medicare as-is may be a politically safe issue (no one's going to cancel it), but not necessarily a winning issue for universal healthcare in another of DCBlogger's threads. No one is going to touch an entitlement of a large and pwoerful voting and lobbying bloc like those of people who get Medicare. But that doesn't mean that universal healthcare, labeled "Medicare for all," is a winner because you're not trying to convince people who benefit that it's good. You're trying to convince people who don't that they will. It's a different problem and as popular as Medicare may be for politicians and their constituents who receive it, that's not the people that need to be heard and whose needs to be addressed.
The people who need convincing are the people who are suspicious. The first question is why are they suspicious? The second is what are their needs? To get answers to those questions means starting a relationship. Not lecturing or hectoring.
(FTR, fab GF's younger brother worked for Medicare, he now is a g-man who busts doctors trying to defraud Medicare and Medicaid. The woman he's married to is a muckety-muck dealing with Medicare case management. My youngest brother is a doctor, who's in practice with his best friend who also has two brothers who are doctors. We discuss this dodecahedron of issues often and from different directions.)
listening
i don't mind you picking on my posts at all. whack away. the whole point is to get us out of the dark ages, not soothe my ego [it's a pretty healthy ego, you probably won't hurt it :)]
the reason why i disagree that medicare is as tarnished a brand as you say it is, is precisely because i do listen to the people i'm talking to. then when they bring up their objections, i try to point out how hr676 addresses them. that information isn't getting out to the public, and that is why i've begun hectoring otherwise-politically-savvy and politically-active liberals/progressives who want us to take a roundabout way to eventually getting health care for everyone.
the average, ordinary, everyday, run-of-the-mill, garden-variety, 'low-information' voter, when given all the basic facts -- real information --turns out to be smarter than the average bear. they figure out right quick-like which program is more likely to address their needs, and i've been doing this all without any kind of branding [since i know fuck-all about marketing].
medicare is safe as houses. it's been around for 40+ years. nobody is going to dismantle it. even my very republican representative, who has drunk deeply of the bush kool-aid, voted to allow medicare to negotiate drug prices and voted against that 10.6% pay cut for medicare physicians.
people like that kind of security. they like that it will cost them way less than they're paying now. they like that it won't matter if they lose their jobs, or get a new job, or want to quit and start their own business. they like that they'll be able to go to any doctor or lab or hospital they want. they like that they don't have to worry about co-pays, and deductibles, and out-of-pocket maximums, and lifetime caps, and pre-existing conditions, and what's in-network or out-of-network, and what's covered or not covered.
you're absolutely right that the republicans are going to prey on everyone's fears, and along with getting accurate information to the voters, we're going to have to find effective ways to counteract that, but injecting further complexity, and non-transparent complexity at that, into the mix isn't going to move us forward, it's going to further entrench all those suspicions you're talking about.
yes, republicans are out to convince everyone that government is BAD. we do NOT need to be buying into their framing.
This discussion sounds like it's worthy of a symposium, too
(Who said PB 2.0 had to be the only topic?) Because both Ohio and Hipparchia are making great points -- though they disagree.
As far as what Ohio writes:
Ohio's got the history right, anyhow.
And this sounds right to me too:
But this doesn't ring true:
Who said the stories had to be real? No matter what, we're going to get a nightmare story, right? They'll manufacture them if they don't exist.
[ ] Very tepidly voting for Obama [ ] ?????. [ ] Any mullah-sucking billionaire-teabagging torture-loving pus-encrusted spawn of Cthulhu, bless his (R) heart.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
Who said the stories had to
Who said the stories had to be real? No matter what, we’re going to get a nightmare story, right? They’ll manufacture them if they don’t exist.
zackly.
Dinner and debate
You know how to reach me... But I'm incredibly flaky these days (ask joanie), but hopefully I can get over my insomnia soon.
the demoplan is crap
whether it is/was the edwards or hillary or obama version.
it emphasizes setting up a whole new public plan that would be like medicare [and/or like fehbp] but wouldn't be any of those. of course people are going to wonder if it will still be around in 5 years.
Single payer is not a radical transformation (something almost all people are scared of), it’s an expansion of an already successful program that most customers are happy with. That’s a more winning formula for selling.
that's pretty much what i tell people when i talk to them. and they're buying it.
A Way Out Of This
And Ahem.
[ ] Very tepidly voting for Obama [ ] ?????. [ ] Any mullah-sucking billionaire-teabagging torture-loving pus-encrusted spawn of Cthulhu, bless his (R) heart.
"First they ignore you, then they ridicule you, then they fight you, then you win." -- Mahatma Gandhi
CARE... MediCARE
I don't have the time or patience to write the eloquent post this topic deserves; but I have to say that it is my impression that most people don't really know the differences between Medicare and Medicaid.
They are very different programs. One is needs-based and varies greatly from state to state. (MediCAID) In some states it's terrible- and some doctors won't even touch it.
MediCARE is NOT needs-based. And it's the same coverage everywhere; over 65 and/or permanent disability determines eligibility.
I don't know anyone with Medicare coverage who has any significant complaints about the program.
As someone who has a lifetime of experience with huge for-profit employer-based insurance plans (Prudential, Aetna, Blue Cross) AND with Medicare- I can report that only the non-government insurance companies ever denied coverage, required multiple claims, or had strict in and out of network coverage schemes.
Medicare? no problems. ever. with any doctor. any procedure. no paperwork either. It's been remarkably low-maintenance. (Aetna was a years-long nightmare; that was my "good" insurance coverage.)
So, please stop conflating Medicare and Medicaid. It's MediCAID (state-funded) that tends to suck. Also mentioning the word MediCAID tends to bring up class issues-- for people who don't know any better (welfare stigma). So whenever someone is overly-bashing Medicare-- and then inserts the word MediCAID into the post a few times (when the post has nothing to do with MediCAID), I always suspect that they might be trying to do a little guilt-by-association wordplay (to make you think of free clinics and dirty, smelly poor people sitting in overcrowded waiting rooms).
MediCARE is actually a wonderful program that covers EVERYONE eventually (rich and poor; smelly and clean). So why not cover everyone NOW?
The Drug Plan (Medicare Part D) needs a lot of tweaking-- but it's been actually better than ALL of my employer-paid plans in terms of coverage and ease of use.
Beware "Medicare for all" concern trolls. The memes have already been planted- that all government health programs are social welfare for poor people.
just to be clear...
I didn't mean to imply that anyone in this thread is a concern troll.
And I'm sorry if I veered too far off-topic (I'm working on that).
really.
Also- after rereading the thread-- just so we're all clear: Medicare DOES have annual deductibles and office copays (and a monthly cost -- on average-- of over $100/month depending on the drug plan you purchase).
Also, "uncovered" expenses may be charged back to the patient (depending on the doctor) when the program doesn't cover the full amount of a doctor's fee.
(But even then, it's more affordable than any private plan!)