View from the Doctor's Office: The Onerous Burden of Insurance Companies' Rules, Regs, Gotchas

WMCB writes about running a doctor's office, the incredible amount of time spent dealing with insurance companies on paperwork, appeals, rules, code entries, ad nauseam. Her first example is a doctor trying to treat a person in the early stages of flu--read and consider how this may work out if there is a swine flu epidemic. Note how CIGNA comes between the physician and the patient.

This is the first of a three part series.

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It's definitely a full-time job

I have a friend who was the insurance liaison at a psychiatric hospital - he used to say that there were some insurance companies who when told the patient was a danger to himself or others and needed hospitalization would ask insane questions along this line:

Liaison: Patient is a risk to harming themselves.

Insurace: What kind of danger does he pose?

Liaison: He was holding a gun to his head threatening suicide.

Insurance: Did the gun have bullets in it?